Loop · fire0442–0587.mp4
Lunaria Booking · v1.0

Your campground's
AI-powered front desk.

24/7 guest support. Instant bookings. Lunaria works around the clock—answering questions, booking sites, and helping guests—whether you use our reservation system or your existing Property Management System (PMS).

Live now — alpha access open
Built by full-time RVers
Works with your PMS
• 01 — The Front Desk ProblemScroll to begin ↓
• 02 · Sound familiar?

If you run a campground, you already know
what breaks first.

01

Missed calls. Missed revenue.

Your phone rings at 9pm. A family wants to book a week-long stay. You're closed. By morning, they've booked somewhere else.

02

The same five questions, forever.

"Do you allow dogs?" "What time is check-in?" "Do you have 50-amp hookups?" You've answered these a thousand times.

03

Peak season, full-tilt chaos.

Summer weekends mean nonstop calls, walk-ups, and a lobby that won't sit still. Your staff is stretched thin.

• 03 · The Assistant

Meet your AI assistant—built for campgrounds, not hotels.

Lunaria knows your property inside and out—site types, amenities, policies, local attractions—and helps guests instantly, any time of day. Describe your park in a plain-English document; Lunaria takes it from there.

AI Chat Assistant

Answers guest questions instantly on your website. Trained on your park's specific details—no generic responses. Type or speak.

AI Voice Agent

Handles phone calls 24/7. Takes reservations, answers questions, and sounds natural—not like a robot.

PMS Integration

Connects to your existing reservation system—or use ours. Real-time availability, instant booking confirmation.

Manager AI

Edit your property setup by chat. Property API access, plus a built-in Lunaria knowledge base.

Chat · site availability

"Any lakeside sites for Labor Day?"

Real exchanges, handled end-to-end. Lunaria confirms, books, and escalates to humans when it matters.

Any lakeside sites open Labor Day weekend for a 32' fifth wheel?
Yes — Site L-7 (pull-through, 50-amp, lake view) is open Fri–Mon. $68/night. Want me to hold it?
Yes please, under Martinez.
Booked. Confirmation #CP-40821 sent to the email on file. Check-in at 2pm.
• 04 · How it works

Simple setup.
Immediate impact.

1

We learn your property

Share your details—sites, amenities, policies, FAQs—in a simple document. We train Lunaria on everything that makes your park unique.

2

Connect your systems

Link Lunaria to your website and reservation system—or use Lunaria's built-in PMS. Most integrations take a single afternoon.

3

Go live

Your assistant starts helping guests immediately. Monitor conversations, track bookings, watch your missed-call rate drop.

4

Keep improving

Lunaria learns from interactions. Update information anytime. We help you tune it for better results over time.

• 05 · Choose your fit

Two ways to run Lunaria.
Both start at the front desk.

01

Lunaria AI Assistant

For campgrounds with an existing PMS
  • AI Chat for your website
  • AI Voice agent for phone calls
  • Integrates with your current reservation system
  • Trained on your property details
  • 24/7 guest support
Parks already using other PMS platforms who want to add AI guest services.
Get started
• 06 · What it does

One assistant,
a very long list of jobs.

Instant answers to common questions
Real-time availability checking
Site recommendations based on preferences
Booking assistance and confirmation
Local area information and recommendations
Multi-language support
After-hours emergency escalation
• 07 · Analytics

Know who's looking,
and why they're not booking.

Lunaria sees more than just bookings. Track web traffic, watch which dates guests search for, and understand the gap between intent and conversion — so you can price, promote, and plan with real data.

Geolocation traffic

See where your traffic comes from at city granularity. Spot regional demand before it shows up in bookings.

Guest site interactions

Track every click, scroll, and form interaction. See which sites guests look at most — and which never get a second glance.

Searched vs Booked heatmap

The dates guests search for aren't always what they book. See the gap and adjust pricing or availability to capture lost demand.

Mobile vs Desktop

Know where your guests browse. Optimize the right experience for the right traffic mix.

• 08 · Why Lunaria

Built for campgrounds.
Powered by AI. Obsessed over by owners.

01 / 04

Campground-specific

Not a generic hotel chatbot. Lunaria understands RV hookups, tent sites, seasonal rates, pet policies, and the peculiarities of outdoor hospitality.

02 / 04

Works with your stack

Keep your current PMS. Lunaria plugs in without forcing you to change systems or retrain staff.

03 / 04

Actually smart

Powered by modern AI that understands context, handles complex questions, and learns the nuances of your property over time.

04 / 04

Built by people who camp

After two-plus years full-time in an RV across hundreds of campgrounds, we built what we wished existed at every check-in.

• 09 · In action

Three moments
you've definitely lived.

Scene 01
11:47 PMThe late-night booking.

A guest calls asking about a lakeside site for this weekend.

× Without Lunaria

Voicemail. They book somewhere else.

✓ With Lunaria

Lunaria answers, checks availability, completes the booking. You wake up to revenue.

Scene 02
Saturday, 9:12 AMThe peak-season rush.

Phones ringing, walk-ups arriving, staff overwhelmed.

× Without Lunaria

Long hold times. Frustrated guests. Missed opportunities.

✓ With Lunaria

Lunaria handles routine calls and chats. Staff focus on guests who need human attention.

Scene 03
For the 20th time todayThe repeat question.

"Do you have pull-through sites for a 42-foot fifth wheel?"

× Without Lunaria

Staff answers this, verbatim, twenty times a day.

✓ With Lunaria

Lunaria instantly provides site options with dimensions, photos, and booking links.

Try our AI assistant
• 10 · We're listening

Something missing?
Tell us what you're looking for.

We're new and just getting started — and we'd rather build the features you actually need than guess. Whether it's an AI capability, a PMS feature, or an integration you can't live without, drop us a note and we'll do our best to get it covered.

Tell us what's missing Built by full-time RVers · we read every email
• 11 · Ready when you are

Put AI to work at
your front desk.

See how Lunaria helps you book more guests, answer questions faster, and take back your time. Two routes below—pick the one that fits.

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